Effective Date: March 27, 2023
As further described below, if you create a Hoampage homeowner account, certain Collected Data will be shared with your respective HOA Administrator. If you have questions or concerns about this Policy, please contact us.
By using the Services, you agree on behalf of yourself and any organization that you represent (together, “you”) that you have read and understand this Policy. Privacy laws and guidelines are part of a constantly changing environment. We reserve the right, at our discretion, to change, modify, add, or remove portions of this Policy at any time. All changes will be effective immediately upon posting to the Site. Material changes will be conspicuously posted on the Site or otherwise communicated to you. By using the Services after changes are posted, you agree to those changes.
Personal Information is required to use certain Services features, for example, to create online Homeowner accounts, make HOA-related payments, access and use certain Platform features, contact us via the contact form (where we may retain your message’s content and our response), receive or request data from us, and respond to communications from us.
Homeowner Accounts. To create a Hoampage homeowner account, you must submit your last name or account number, and create a password. This data is used to populate a profile within your account. The Personal Information you provide in connection with your homeowner account will be shared with your HOA, as further described below.
HOA Administrator Accounts. To create a HOA administrator account and a corresponding HOA webpage associated with the Services, you must submit certain information pertaining to your HOA and provide certain Personal Information relating to the website administrator. Payment data (as set forth below) will be required to have an active account after the trial period expires. This data is used to populate a profile within your administrator account.
Payment Data. To make payments through the Site, you must submit your name, credit or debit card type, number, expiration date, security code, billing address, and HOA account number. All credit and debit card data is provided directly to our PCI-compliant third-party payment processor. We do not directly access, handle, or store your credit or debit card data. We may keep a record of your payments. We store your payment card’s last four digits to facilitate future payments.
Electronic & Marketing Communications; Opt Out. If you opt in to receive electronic communications from us or subscribe to receive updates, you must submit your email address. We use this data to send you marketing and other electronic communications. We may use third-party providers to deliver communications to you. You may opt out of such emails by using the unsubscribe link in the email or contacting us at firstname.lastname@example.org EMAIL with “Unsubscribe” in the subject line. Opting out of marketing communications does not opt you out of communications about your account or transactions.
User-Generated Content. You are responsible for and we may collect any comments, data, text, images, video, audio, and other content you create, post, transmit, upload, publish, distribute, broadcast, submit, or otherwise provide via the Services (collectively, “User-Generated Content”). User-Generated Content is posted at your own risk. We cannot guarantee User-Generated Content will not be viewed by unauthorized persons. You understand that, even after removal, copies of User-Generated Content may remain viewable in cached and archived pages and may have been copied or stored by internet archives and other users. We may make User-Generated Content available to other users of the Services (as applicable and at our sole discretion) and will use and share User-Generated Content as set forth herein.
Data Automatically Collected
Account Activity. We will collect data about how you use (i) your online account, and (ii) the Services when you are logged into your account.
IP Addresses, Cookies, & Similar Tracking Technologies. When you use the Services, we and our vendors use technologies such as cookies (i.e., small pieces of data stored on your device’s hard drive by your browser), web beacons, pixel tags, and similar technologies to automatically collect internet protocol addresses assigned to the computers and other devices you use, your internet service provider, device ID number, approximate geographic location, browser type, Site pages visited, websites you access before and after visiting the Services, and data related to how and when you use the Services (e.g., date and time stamps, clickstream data, and data about search terms and websites that direct you to the Services). We may combine this Collected Data with other Collected Data (including Personal Information) and data obtained from third parties.
The Services may use session and persistent cookies (local stored objects) to collect and store data about your preferences and navigation to, from, and on our Services. Session cookies are used to complete transactions and for other purposes such as counting visits to certain webpages. Session cookies are eliminated when you exit your browser. Persistent cookies may be stored on your computer by your browser. When you log in, persistent cookies tell us if you have visited the Services before or if you are a new visitor.
Most browsers automatically accept cookies. You can disable this function, but disabling cookies may impact your use and enjoyment of the Services.
Do Not Track Requests. Due to the automatic collection of data using cookies, we do not honor “do not track” requests.
Analytics. We may occasionally enable and implement various analytics tools, such as Google Analytics, which is an analytics tool provided by Google to collect and process Collected Data consisting of certain telematics about your use of the Services. Google sets and reads cookies to collect such Collected Data and your web browser will automatically send such Collected Data to Google. Google uses this data to provide us with reports that we use to improve the Services’ structure and content.
Online Behavioral Advertising. We may occasionally use advertising networks and services provided by third-party vendors. These services collect data about your interactions with the Services and other websites across the internet and use such data to target personal content and advertisements for goods and services. The data collected may be associated with your Personal Information. The targeted content and advertisements may appear on the Services and on other websites and may be sent to you via email. Advertising networks often gather data about consumers who view advertisements to make inferences about a consumer’s interests and preferences, which enables their computers to deliver advertisements directly targeted to the consumer’s specific interests. This practice is often referred to as “online behavioral advertising.”
To change your preferences with respect to certain online ads and to obtain more information about third-party ad networks and online behavioral advertising, visit the National Advertising Initiative Consumer opt-out page or the Digital Advertising Alliance Self-Regulatory Program. Changing your settings with individual browsers or ad networks will not necessarily carry over to other browsers or ad networks. As a result, depending on the opt-outs you request, you may occasionally still see our ads.
Social Media. We are active on social media, including Facebook, Instagram, YouTube, and LinkedIn (“Social Media”). You may comment on Social Media regarding Hoampage and our services.
Anything you post on Social Media is public information and will not be treated confidentially. We may post (or re-post) on the Services and our Social Media pages any comments or content that you post on our Social Media pages. You agree to hold Hoampage and its affiliates harmless and without liability for the results of any and all content you post on Hoampage’s Social Media.
Your use of Social Media is governed by the privacy policies and terms of the third parties that own and operate those websites and not by this Policy. We encourage you to review those policies and terms.
The Services may use advertising networks and services offered by Social Media to deliver advertising content. Use of these services requires Social Media to implement cookies or pixel tags to deliver ads to you while you access the Services.
Data from Other Sources. We obtain data about individuals from various third-party companies and public sources and we may combine that data with Personal Information or other Collected Data. This enhances our existing data about our users and customers (e.g., adding address data) and improves our ability to contact you and our marketing’s relevancy.
How We Use & Share Collected Data
Sharing Collected Data with your HOA. Hoampage shares certain Collected Data with your HOA, which you identify as part of your registration and creation of a Hoampage homeowner account and to which you direct us to share your data with. For example, if you make an HOA-related payment, we will share such Collected Data with your HOA. This allows your HOA to track such activities for its own records and to use such Collected Data for its own purposes. Hoampage is not responsible for your HOA’s privacy policies or practices, and we have no responsibility or liability for any use of your Personal Information or other Collected Data by the HOA. This Policy does not apply to any HOA website that is not affiliated with the Services.
Affiliates, Vendors & Partners. We may share Collected Data with our affiliates, third-party vendors, service providers, suppliers, consultants, agents, and other partners (including Services management and hosting, payment processing, marketing and public relations, and email services) that provide data processing services to us (e.g., to support the delivery of, provide functionality on, or help to enhance the security of our Services) or otherwise process Collected Data (including Personal Information) for purposes described in this Policy or communicated to you when we collect such data. The parties described above are authorized and may use and disclose Collected Data as needed to provide the applicable services to us and as provided by their own privacy policies.
Administration. We use Personal Information for administrative purposes, such as managing your account, facilitating transactions, to inform our business strategies, and to understand demographics and user preferences.
Aggregated Data. We may use Collected Data to create anonymous aggregate data. We may use and share such aggregate data with our affiliates, vendors, and other third parties to: (1) analyze, develop, and improve the content, products, and services that we make available, (2) inform business strategies, (3) understand the Services’ demographics and user preferences, (4) customize promotional emails and users’ Services experience, and (5) for other lawful purposes.
Security & Protection of Rights. We may use Collected Data and share it with third parties if we believe it is needed to operate the Services or to protect our rights or the rights of others, including sharing data needed to identify, contact, or bring legal action if our contracts, terms, or policies are violated or if required by law.
Business Transactions. All Collected Data is exclusively our property. If we undergo a change or contemplated change in control, acquisition, merger, reorganization, or asset sale, all Collected Data may be transferred, sold, shared, or otherwise shared with potential and actual successors, which will be bound by this Policy as it applies to Collected Data.
Data We Do Not Intend to Collect
Special Categories of Personal Information. “Special Data” is any data that reveals your racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, or that involves genetic or biometric data or data concerning health or sexual orientation. We do not intend to collect any Special Data from you. Please do not provide Special Data to us.
Children. We are committed to protecting children’s privacy. The Services are not directed at children under 13 years of age. We do not knowingly collect, use, or share data from children under 13. If a parent or legal guardian learns their child provided us with Personal Information without his or her consent, please contact us.
Terms Applicable to California Residents
Shine the Light. Under California Civil Code 1798.83, California residents have the right under certain circumstances to receive, once a year, information about third parties with whom we have shared information about you or your family for the marketing purposes of those third parties during the previous calendar year, a description of the categories of personal information shared, and a description of the nature of the business to whom it was shared. To make such a request, please contact us using the contact information listed below.
Non-Discrimination. California residents have the right to not receive discriminatory treatment for exercising any of their rights under applicable California privacy laws. If we choose to offer a financial incentives program in the future, additional terms will apply which may be an exception to this section.
We use commercially reasonable, technical, and organizational measures to help secure all Collected Data against loss, misuse, and alteration. While we cannot guarantee it, we use industry-standard protections to help safeguard against such occurrences. If a breach of our systems occurs, we will notify you of the breach only if and as required under applicable law.
You understand that no data transmission over the internet or a mobile device can be guaranteed to be 100% secure. While we strive to protect your Personal Information, we do not guarantee the security of Personal Information and you provide Personal Information at your own risk.
Access from Outside the United States
This Services are operated and maintained by Hoampage from the United States and is intended solely for a United States audience. If you access the Services from outside the United States, please be aware that Collected Data will be transferred to, stored in, and processed in the United States. U.S. data protection and related laws may not be as comprehensive as those from where you access the Services.
Access & Update Your Personal Information
If you have questions or concerns regarding this Policy, contact us at:
Page Per Page
c/o Hoampage, Inc.
2535 W. Fairview St. #104
Chandler, AZ 85224